Refund policy

Every item you receive is custom made when ordered.  
For this reason we cannot make exchanges or offer refunds.
All sales are final.

We guarantee each item for quality and without damage or defects.
Only when an item is received damaged or defective, we will offer to replace it free of charge.  

For damages or defects, please contact us within 24 hours from delivery at support@librasmile.com.

All damaged or defective items must be documented with a photo to be included with the initial email, thank you.